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Privacy and Cookies Policy

1. Introduction

Cavendish Construction (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you:

  • Visit our website;
  • Contact us by phone, email or contact form;
  • Request quotations or information about our services;
  • Engage us for construction or related services.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.

2. Who We Are

Website: https://cavendish-construction.co.uk
Company Name: Cavendish Construction Ltd
Registered in England and Wales
Registered Office: Tower House, Latimer Road, Latimer, Chesham, Bucks, HP5 1TU (find-and-update.company-information.service.gov.uk)

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Email: [INSERT EMAIL ADDRESS]
Telephone: [INSERT PHONE NUMBER]
Postal Address: [INSERT BUSINESS ADDRESS IF DIFFERENT]

3. What Information We Collect

We may collect and process the following categories of personal data:

Information You Provide Directly
  • Name;
  • Company name;
  • Email address;
  • Telephone number;
  • Postal address;
  • Project details;
  • Any information you provide through contact forms, emails or telephone calls.
Technical Information

When you use our website, we may automatically collect:

  • IP address;
  • Browser type and version;
  • Device information;
  • Operating system;
  • Pages visited;
  • Time spent on pages;
  • Referral URLs;
  • Cookie and analytics data.
Marketing Information
  • Preferences relating to marketing communications;
  • Records of consent where applicable.

4. How We Use Your Information

We use your personal data for the following purposes:

  • To respond to enquiries;
  • To provide quotations and services;
  • To manage projects and customer relationships;
  • To improve our website and services;
  • To maintain website security;
  • To comply with legal and regulatory obligations;
  • To send marketing communications where permitted by law.

5. Legal Bases for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

  • Contract: Processing necessary to provide services or respond to requests;
  • Legitimate Interests: Operating and improving our business and website;
  • Legal Obligation: Compliance with legal or regulatory requirements;
  • Consent: Where required for marketing cookies or certain communications.

6. Sharing Your Information

We may share personal data with:

  • Professional advisers;
  • IT and website service providers;
  • Hosting providers;
  • Analytics providers;
  • Subcontractors and suppliers where necessary for project delivery;
  • Government bodies or regulators where legally required.

We do not sell your personal data.

All third-party service providers are expected to keep your information secure and process it lawfully.

7. Data Retention

We retain personal data only for as long as necessary for:

  • The purposes for which it was collected;
  • Legal, accounting or tax obligations;
  • Resolving disputes and enforcing agreements.

Retention periods may vary depending on the type of information and legal requirements.

8. Data Security

We implement reasonable technical and organisational measures to protect personal data against:

  • Unauthorised access;
  • Loss;
  • Misuse;
  • Alteration;
  • Disclosure.

However, no internet transmission or electronic storage system is completely secure.

9. Your Rights

Under UK GDPR, you may have the right to:

  • Access your personal data;
  • Correct inaccurate information;
  • Request deletion of your data;
  • Restrict processing;
  • Object to processing;
  • Request data portability;
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us using the details above.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):

Information Commissioner’s Office (ICO)

10. Marketing Communications

We may send you marketing communications where:

  • You have requested information from us;
  • You have consented to receive marketing;
  • We have a legitimate business interest and are legally permitted to do so.

You can unsubscribe from marketing communications at any time by:

  • Clicking the unsubscribe link in emails;
  • Contacting us directly.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We recommend reviewing the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised effective date.

Cookies Policy

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly, improve user experience, and provide analytical information.

2. How We Use Cookies

We may use cookies to:

  • Ensure the website functions correctly;
  • Improve website performance;
  • Understand how visitors use the site;
  • Remember preferences and settings;
  • Measure marketing effectiveness.

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the operation of the website and cannot usually be switched off.

Examples include:

  • Security cookies;
  • Session management cookies;
  • Load balancing cookies.
Analytics Cookies

These cookies help us understand how visitors interact with the website.

Examples may include:

  • Google Analytics;
  • Traffic monitoring tools.

Analytics cookies collect aggregated and anonymised information where possible.

Functional Cookies

These cookies remember choices you make and improve functionality.

Examples include:

  • Language preferences;
  • Saved settings.
Marketing Cookies

These cookies may be used to track visitors across websites and display relevant advertisements.

We will request consent before placing non-essential cookies on your device.

4. Managing Cookies

You can manage or disable cookies through your browser settings.

Useful guidance can be found at:

All About Cookies

Please note that disabling certain cookies may affect website functionality.

5. Cookie Consent

When you first visit our website, you may be presented with a cookie banner requesting your consent to non-essential cookies.

You may update your cookie preferences at any time.

6. Contact Us

If you have any questions about this Privacy Policy or Cookies Policy, please contact:

Email: [INSERT EMAIL ADDRESS]
Telephone: [INSERT PHONE NUMBER]

Website Compliance Notes

Before publishing this policy, you should:

  1. Replace all placeholder contact details;
  2. Confirm the exact legal entity name used on the website and invoices;
  3. Ensure your cookie banner supports consent management for analytics/marketing cookies;
  4. List any third-party tools actually used on the site (e.g. Google Analytics, Meta Pixel, reCAPTCHA);
  5. Add your business registration number if desired;
  6. Ensure contact forms include a short privacy notice.